It’s common to use the terms “debate”, “discussion”, and “dialogue” interchangeably when referring to communication styles centered around a particular topic, but there are some notable differences between the three terms that you should be aware of.As an entrepreneur building three companies I’m passionate about, I frequently encounter lively discussions. I stand by controversial positions on some topics, as many of us do, and I enjoy hearing others' perspectives when I share my stance. When dealing with a heated situation, civil discourse and a solution-oriented approach help to dissolve negativity and arrive at a mutual conclusion.To effectively resolve a conflict, it helps to understand the different methods of communication: discussion, dialogue, and debate..
Dialogue vs Debate vs Discussion
Dialogue, debate, and discussion are forms of communication intended for different uses. It’s important to understand when to use which form when you’re engaging in civil discourse with someone. Let’s explore dialogue vs debate vs discussion.DialogueDebateDiscussion1.Collaborative interaction to seek a common shared goal.Oppositional and combative, and often intended for one person to emerge victorious. Advocating one’s take while politely challenging that of others.2.Fosters understanding by incorporating active listeningFinding flaws and countering arguments.Subtle and welcoming for varying perceptions.3.Non-offensive and offers space for the other person to share their perspectiveDefending one’s position and is focused on changing the other person’s views.Focuses on learning and exchanging information. 4.Relies on acknowledging, introspecting, and re-evaluating assumptions.People defend their assumptions by considering them the universal truth.Evaluates the criticism from both parties. 5.Follows an open-ended approach. The involved parties openly share their thoughts and accept the other person’s reflections.Inclined to form a conclusion by challenging disagreement from other participants.Active participation from all involved parties plays a vital role in finding a mutual conclusion.
Debate: Argument of Two Opposing Opinions for Winning
A debate is a form of communication that emphasizes the differences between two sides, creating a confrontational atmosphere. In a debate, the participants are typically judged on the strength of their individual arguments. While I'm an avid proponent of civil discourse, I’m not here to condemn the purpose of a debate. Sometimes it's helpful to have a clear winner and loser in a situation.If you find yourself in an appropriate debate situation, knowing the do’s and dont's of debate will help you come out on top:
- Ensure that everyone involved is willing to participate.
- Cross-check facts, and use logic and statistics to present your views.
- Stay on the subject and don’t lose sight of the end goal.
- Practice transparency. Say what’s on your mind without making the other person feel small.
- Don’t make personal attacks.
- Pause and reflect before responding. Don’t give in to the first counter-argument that comes to your mind just for the sake of making the other person stay quiet.
- Have patience but don’t let only a few dominate the debate.
Qualities of a Strong Debater
- Speak confidently- Your confidence can help you win everyone's trust and convince them of your views.
- Stay focused and calm while expressing your take.
- Respond positively- Don’t show aggression even in heated moments.
- Be mindful of your body language.
Discussion: Exchange of Ideas, Information, and Opinions
Conducting open discussions enhances productivity, builds team spirit, and helps in solution-oriented decision-making. They are often conducted naturally with the goal of getting everyone on the same page, with the understanding that we all might have differing opinions. In discussions, all are encouraged to be open and honest, with minimal attention paid to status and power. You can leverage discussion in your workplace following these guidelines:Characteristics of a Discussion:
- Respect all speakers even at times of disagreement.
- Listen actively and acknowledge other people’s positions.
- Never respond aggressively.
- Don’t interrupt while someone is speaking.
Dialogue: Collaboration Toward Common Understanding
Dialogue is the type of communication style I most prefer, and is the most accurate description of how civil discourse should be carried out. Civil dialogues are intended to reach the best possible solution based on a common understanding. Civil discourse keeps the environment productive and interactive which helps build trust among teammates. Follow these approaches to foster productive dialogues within your team:
- Listen attentively to understand.
- Keep the dialogues non-judgemental.
- Express concern toward other peoples’ standpoint.
- Don’t make anyone uncomfortable with your language or demeanor.
- Make everyone feel heard.
- Don’t forget that it’s about the team and not about you or another co-worker.
Basic Rules of Productive and Effective Dialogue
- Focus on building bridges, and don't get aggressive at points of disagreement.
- Reframe disrespectful or toxic sentences that don’t move the conversation forward.
- Opt for a collaborative approach rather than making it a competing ground.
- Ask questions to develop a better understanding and resolve polarization.
- Embrace a difference in opinions with respect.
- Seek to understand, learn, and resolve the issue.
Communication is the key to unlocking each person’s incredible potential. As a team leader, you should know how to use communication in its various forms such as debate, discussion and dialogue to promote understanding and gain a better perspective of diverse belief systems. This will help resolve conflicts peacefully and create an environment for civil discourse.To improve your personal and professional relationships, it's important to understand the difference between debate, dialogue, and discussion. Use this guide to get a clearer picture of each method, and you'll be on your way to healthier and more productive communication.